TrainingMicroSME
Business development & marketing

Sales & customer relations

Find, win and keep your customers.

Objectives

  • 01Prospecting and sales organisation
  • 02Negotiation techniques
  • 03Customer loyalty and relationship follow-up
  • 04Sales performance indicators

Who is it for?

Business leaders, sales staff, technical sales staff.

A course designed with you

The content, level and format are defined with you, based on the skills to be strengthened. The course is delivered remotely, in-house on your premises, off-site at an external venue or abroad, and draws on real cases from your business. We work with businesses in Gabon, Benin, Cameroon and Côte d’Ivoire.